Due to the handmade and exclusive nature of our jewelry, we offer exchanges only - no refunds under any circumstances.
Exchanges or store credit will be honored within 2 weeks from the date of purchase and items must be in their original condition.
You may select store credit in lieu of an immediate exchange, but please note that store credits expire after one year from the date of issuance.
Any items sold from our sale section are final - no exchanges or store credit will be accepted.
International orders must be returned within 30 days from the date of purchase. Shipping costs will not be credited for returned items.
Any purchases between November 25th and December 25th can be exchanged up until January 25th, to accommodate holiday gifts. If you would prefer a store credit, they can be used online as well.
We offer layaway to our customers! Here's how it works: you put 25% downpayment on the jewelry you want, then you have 3 months to pay it off. Once the jewelry is payed off, you can take possession of the merchandise. If you do not pay off the merchandise within 3 months, then you forfeit your deposit and we cancel the layaway. Because we are removing the merchandise from the sales floor and website to hold it for you, we do not offer any exchanges or store credit on layaway purchases.
All items will be shipped by USPS Priority Mail or First Class Mail unless we are requested to do otherwise by email or telephone. International orders will be shipped by insured US mail and the buyers credit card will be charged accordingly.
Gift certificates are valid for one year from the date of purchase, and may be redeemed online or in store. Gift certificates are emailed in the form of a QR Code.